Returns & Exchanges
At Bydee AU, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in original condition. Whether you are looking for a size swap or a store credit, our streamlined portal makes the process simple and stress-free.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Choose Resolution
Select whether you would like to receive an exchange for a different size or a store credit to use on a future collection.
- 3.Package and Post
Securely pack your items with all original tags attached and use the provided shipping label to drop your package off at any Australia Post location.
- 4.Quality Check and Refund
Once our warehouse team receives and inspects your return for quality assurance, your exchange or store credit will be processed within 5 business days.